Troubleshooting

This section contains some common issues and known ways to fix them. Note that no two machines are exactly the same, and therefore some problems may have more than one root cause. If a fix listed here does not work for you, please ask for help in the Outernet forum or, if you’ve found a fix, please file a bug report.

Unable to load config: /etc/ondd.conf

This is normal, and you shouldn’t worry about it. If you sill see issues, they are most likely not related to this message.

error while loading shared libraries: libncurses.so.5

If you see this, your distro probably has a newer version of libncurse installed. First find out what version of libncurses your distro has:

$ ls -1 /usr/lib/libncurses*
/usr/lib/libncurses.so
/usr/lib/libncurses++.so
/usr/lib/libncurses++w.so
/usr/lib/libncursesw.so
/usr/lib/libncurses++w.so.6
/usr/lib/libncursesw.so.6
/usr/lib/libncurses++w.so.6.0
/usr/lib/libncursesw.so.6.0

In this case, we are dealing with version 6, so we make two symlinks:

$ sudo ln -s /usr/lib/libncursesw.so.6.0 /usr/lib/libncurses.so.5
$ sudo ln -s /usr/lib/libncursesw.so.6.0 /usr/lib/libtinfo.so.5

After this, the program should run normally.

/usr/lib/....: no version information available

This is normal for some Linux distros, and should not cause any issues. If you are still having some problem, it is more likely not because of this warning message.

Kernel driver is active, or device is claimed...

You probably need to blacklist the dvb_usb_rtl28xxu driver. Please search online for instructions on how to blacklist modules on your distro.

No sdr devices found

Your shoudl plug in your RTL-SDR dongle. If it is already plugged in, it may not be working correctly or may not have enough power.